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Practice Salesforce-Certified-Administrator Test, Certification Salesforce-Certified-Administrator Book Torrent

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Salesforce-Certified-Administrator Actual Lab Questions: Salesforce Certified Administrator & Salesforce-Certified-Administrator Study Guide

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Salesforce Certified Administrator Sample Questions (Q21-Q26):

NEW QUESTION # 21
Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.
How should the administrator configure Salesforce to capture the expiration date of the warranty?

A. Create a formula field todisplay l year from the warranty purchased.
B. Include the warranty Expiration Date field on the mobile page layout.
C. Add a validation rule to ensure the Expiration Date field is populated.
D. Use a formula as the default value of the warranty Expiration Date field.

Answer: D

Explanation:
Explanation
To capture the expiration date of warranty based oninstallation date and warranty length (1 year by default), the administrator should use a formula as the default value of Warranty Expiration Date field on Installation object. The formula can calculate one year from installation date using DATE function or DATEVALUE function. For example, DATE(YEAR(Installation_Date__c) + 1 , MONTH(Installation_Date__c) , DAY(Installation_Date__c)) will return one year from installation date. Creating a formula field, adding a validation rule, or including Warranty Expiration Date field on mobile page layout will not capture expiration date based on installation date and warranty length.
References:https://help.salesforce.com/s/articleView?id=sf.formula_using_date_datetime.htm&type=5

NEW QUESTION # 22
At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task.
What should the administrator use to deliver this requirement?

A. Formula field
B. Approval Process
C. Flow Builder
D. Prebuild Macro.

Answer: C

NEW QUESTION # 23
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager.
which feature should an administrator configure to meet this requirement?

A. Case Scheduled Reports.
B. Case Escalation Rules.
C. Case Dashboard Refreshes.
D. Case Assignment Rules.

Answer: B

NEW QUESTION # 24
Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals.
What should the administrator and close more deals.

A. Einstein Lead Scoring
B. Einstein Search Personalization
C. Einstein Opportunity Scoring
D. Einstein Activity Capture

Answer: C

NEW QUESTION # 25
Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organisation wide default opportunity is set to private.
How should the administrator accomplish this?

A. Create a new role for the subject matter experts and give them access to the records with the owner-based sharing rule
B. Change the organisation-wide default for opportunity from private to public Read/Write to open up access for subject matter experts.
C. Enable territory management, assign the subject matter experts to the same territory, and give them access to the records with manual sharing.
D. Add the subject matter experts to a public group and give them access to records with a criteriabased sharing rule.

Answer: D

NEW QUESTION # 26
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